Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of CreloAI's AI-powered influencer marketing platform and services. By accessing or using our platform, you agree to be bound by these Terms.

If you disagree with any part of these terms, you may not access our platform.

Definitions

• "Platform" refers to CreloAI's website, mobile applications, and services
• "Services" refers to our AI-powered influencer marketing tools and features
• "User" refers to any individual or entity using our platform
• "Content" refers to any data, information, or materials you provide to our platform
• "Campaign" refers to influencer marketing campaigns created through our platform

Account Registration and Responsibilities

Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the security of your account credentials
• You must be at least 18 years old to create an account
• You may not create multiple accounts for the same business entity

Account Responsibilities

• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• You may not share your account credentials with others
• You are responsible for ensuring your account information remains accurate

Acceptable Use Policy

You agree to use our platform only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the platform for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon the rights of others, including intellectual property rights
• Upload or transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated systems to access our platform without permission
• Interfere with or disrupt the platform's functionality
• Use our services to spam or harass others

Services and Features

AI-Powered Services

• Campaign strategy generation and optimization
• Creator discovery and matching algorithms
• Performance analytics and ROI tracking
• Content brief generation and management
• Automated outreach and communication tools

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. We may temporarily suspend services for maintenance, updates, or other operational reasons.

Payment Terms

Pricing and Billing

• Pricing is subject to change with 30 days' notice
• All fees are billed in advance and are non-refundable
• You are responsible for all taxes associated with your use of our services
• Payment is processed through secure third-party payment processors

Subscription and Cancellation

• Subscriptions automatically renew unless cancelled
• You may cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• No refunds are provided for partial months or unused services

Intellectual Property Rights

Our Rights

CreloAI and its licensors own all rights, title, and interest in and to the platform, including all intellectual property rights. Our AI algorithms, software, and platform design are protected by copyright, trademark, and other laws.

Your Rights

You retain ownership of your content and data. By using our platform, you grant us a limited license to use your content solely for providing our services.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our platform for your business purposes, subject to these Terms.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of your data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

• We implement appropriate security measures to protect your data
• We do not sell your personal information to third parties
• You are responsible for ensuring you have rights to share any content you upload
• We may use aggregated, anonymized data to improve our AI algorithms

Disclaimers and Limitations

Service Disclaimers

• Our AI recommendations are suggestions and do not guarantee specific results
• We do not guarantee the accuracy of creator data or performance metrics
• Campaign success depends on many factors beyond our control
• We are not responsible for creator behavior or content quality

Limitation of Liability

To the maximum extent permitted by law, CreloAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, data, or business opportunities.

Indemnification

You agree to indemnify and hold harmless CreloAI from any claims, damages, or expenses arising from your use of our platform, violation of these Terms, or infringement of any third-party rights.

Termination

Termination by You

You may terminate your account at any time by contacting our support team or using the account deletion feature in your settings.

Termination by Us

We may terminate or suspend your account immediately if you violate these Terms, with or without notice.

Effect of Termination

• Your access to the platform will be immediately suspended
• We may delete your account data after 30 days
• You remain responsible for any outstanding payments
• Provisions that survive termination remain in effect

Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising from these Terms or your use of our platform shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization].

You agree to resolve disputes individually and waive any right to participate in class action lawsuits.

Changes to Terms

We may update these Terms from time to time. We will notify you of any material changes by email or through our platform. Your continued use of our platform after such changes constitutes acceptance of the new Terms.

Contact Information

If you have any questions about these Terms of Service, please contact us: