Privacy Policy

Introduction

CreloAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered influencer marketing platform.

By using CreloAI, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Name, email address, and company information
• Payment and billing information
• Profile information and preferences
• Communication records with our support team

Campaign and Brand Data

• Brand information, target audience, and campaign goals
• Content strategies and campaign briefs
• Creator preferences and performance data
• Campaign results and analytics

Usage Information

• Platform usage patterns and interactions
• AI agent interactions and queries
• Feature usage and preferences
• Technical data (IP address, browser type, device information)

How We Use Your Information

• Provide and improve our AI-powered services
• Generate personalized campaign strategies and creator recommendations
• Process payments and manage your account
• Communicate with you about your campaigns and platform updates
• Analyze usage patterns to enhance our AI algorithms
• Ensure platform security and prevent fraud
• Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (payment processors, cloud hosting, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection practices

AI and Data Processing

Our AI agent processes your data to provide personalized services:

• Analyzes your brand data to generate campaign strategies
• Processes creator information to find optimal matches
• Learns from campaign performance to improve recommendations
• Uses aggregated, anonymized data to enhance AI algorithms
• Maintains data separation between different clients

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Ensure platform security and functionality

You can control cookie settings through your browser preferences.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

Children's Privacy

CreloAI is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: